1. General Provisions
ZH care s. r. o. (hereinafter „the controller"), as the operator of the website detailingcenterbratislava.sk, respects Regulation (EU) 2016/679 of the European Parliament and of the Council (the „GDPR") as well as all applicable laws governing the processing and protection of personal data.
We respect the privacy of every visitor to our website. This document summarises how data is collected and subsequently processed by ZH care s. r. o.
2. Data Collection and Processing
ZH care s. r. o. undertakes to collect only the personal data that is strictly necessary to deliver our service to the customer, or data that the user voluntarily and demonstrably consents to (for example, by submitting our contact form).
When you use the website, certain data about your visit is stored automatically on the controller's servers, or on third-party servers. The purpose of processing this data is system administration, ensuring that certain features of the website work (for example the email form), and producing visitor statistics for the website.
Necessary, analytical and functional cookies may include the name of your internet provider, your IP address, information about the device, operating system and browser you use, and the source from which you arrived at the website. This data is anonymised without exception and is used only to analyse website usage in order to improve the site.
If you grant voluntary consent to the processing of your personal data for the purposes of direct marketing (for example, by ticking the consent checkbox in the email form), the controller may use the data accordingly. ZH care s. r. o. undertakes not to use or process personal data beyond what is necessary to deliver the service to the customer.
Any changes to this privacy policy in relation to the website will be published on this page.
3. Security
ZH care s. r. o. undertakes to keep personal data obtained through the website secure, in accordance with applicable law, and to take preventive measures that eliminate the risk of loss, leakage, theft or other misuse of personal data.
Employees of the controller and contractual partners providing services on behalf of ZH care s. r. o. are bound by confidentiality and may not use the disclosed data for any purpose other than what is strictly necessary to deliver the service. Where the controller relies on third-party tools, only those tools are used that ensure protection of personal data in accordance with applicable law.
4. Cookies
This website collects and stores data about its users for the purposes of statistics, optimisation and marketing, using tools provided by Google and other vendors. The data obtained is anonymised - it cannot be linked to a specific user, nor can a user be uniquely identified from it.
For further information about how Google handles personal data, see Google's Privacy & Terms. A separate Cookie Policy sets out the cookies used on this website in detail.
4.1 What are cookies?
Cookies are small text files that a website stores on your device while you browse the web. Cookies record data that makes the website easier to use. Thanks to cookies, the website can remember information about your actions and preferences for a period of time, so that you don't have to re-enter the same information on every visit.
Analytical cookies are used to compile anonymous, aggregate statistics and reports on website usage. They allow us to optimise the website to improve your user experience.
4.2 What types of cookies do we use?
Necessary cookies - strictly necessary or technical cookies are required for the user to use all the functionality of the website. Without these cookies it would, for example, not be possible to use the email form.
Analytical cookies - while you browse the website, data about your visit is recorded by analytical tools (Google Analytics, Hotjar and others) which collect information about how visitors use the website. Analytical cookies do not collect information that could uniquely identify a visitor. All collected data is anonymised and used solely to improve the operation of the website. If you do not consent to your visit being recorded, you can disable analytical cookies in the cookie settings.
Functional cookies - help to improve the user experience for visitors. Thanks to these cookies, forms can remember your details so you don't have to fill them in again every time you submit a form. The website may also adapt content to the device used or to the location from which the visitor is accessing the site.
Advertising cookies - ensure that you only see advertising that is relevant to you and reflects your interests. They are also used to set a reasonable frequency for serving ads and to evaluate advertising campaigns. The data collected by advertising cookies is processed by third-party advertising networks such as Google Ads or Facebook.
4.3 Are cookies safe to use?
Cookies are used by most websites and, when applicable law is observed, are entirely safe to use. The data stored in cookies can be accessed only by the website operator and the providers of external tools necessary for the website to function correctly. The website is built and operated only with tools whose author or processor ensures protection of personal data in accordance with applicable law.
4.4 Can I disable or delete cookies?
Yes. You can fully disable cookies, or delete your cookie history, directly in your web browser. For information and guidance on how to disable or delete cookies, see the help section or documentation of the browser you use.
5. Your Rights Regarding Personal Data
With respect to your personal data, you have the following rights:
- The right to know why your personal data is required, what will happen to it and how long it will be retained.
- Right of access - you have the right to access the personal data we hold about you.
- Right to rectification - you have the right at any time to add to, correct, erase or block your personal data.
- Right to withdraw consent - if you have given us consent to process your data, you have the right to withdraw that consent and have your personal data deleted.
- Right to data portability - you have the right to request all of your personal data from the controller and to transfer it in full to another controller.
- Right to object - you may object to the processing of your data. We will comply with the objection unless there are compelling legitimate grounds for processing.
To exercise any of these rights, contact us at info@detailingcenterbratislava.sk. You also have the right to lodge a complaint with the supervisory authority - the Office for Personal Data Protection of the Slovak Republic.
6. Contact Information
If you have any questions or comments regarding this privacy policy, please contact us:
ZH care s. r. o.
Galvaniho 1432/6
821 04 Bratislava - Ružinov
Slovakia
Company ID (IČO): 52029158
Tax ID (DIČ): 2120874558
VAT ID (IČ DPH): SK2120874558
Registered in the Commercial Register of the Municipal Court Bratislava III, section: Sro, file no. 132592/B
Phone: +421 944 295 285
Email: info@detailingcenterbratislava.sk